Terms & Conditions

Introduction

These Terms & Conditions govern the use of the Ko Au Infusion website and the purchase of products. By using our website or purchasing our products, you agree to comply with and be bound by these terms.

Product Information

We make every effort to display accurate product descriptions, ingredients, and pricing. However, we do not warrant that product descriptions or other content are error-free.

Payment

All payments must be made in full at the time of order. We accept various payment methods, as indicated on the website. Prices are subject to change without notice.

Shipping & Delivery

We currently ship within New Zealand. Shipping costs are calculated based on your location and will be displayed at checkout. Orders are processed within 3-5 business days, excluding holidays.

Returns & Refunds

Due to the nature of our products, we cannot accept returns unless the item is damaged or defective. If you receive a damaged product, please contact us within 7 days to arrange a replacement or refund.

Liability

Ko Au Infusion shall not be held liable for any adverse reactions or misuse of our products. Customers should follow instructions provided and consult a healthcare professional if unsure.

Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website.